Contributing authors
Janaki Akella
  • Janaki Akella
  • Janaki Akella is a partner in McKinsey’s Business Technology Office in Palo Alto, Calif. She has deep experience in IT architecture and management and enterprise application software. Her recent client experiences include leading significant information/data architecture, design and solution blue printing for large and complex public sector institutions to increase performance and accountability of business processes and day-to-day decision making, and leading IT efficiencies for large enterprises. Prior to joining McKinsey, Janaki was an Engineer Scientist at Hewlett Packard. Janaki received a Ph.D. in Electrical and Computer Engineering from Carnegie Mellon University.

    Articles by Janaki Akella
Helge Buckow
  • Helge Buckow
  • Helge Buckow is a Senior Knowledge Expert with McKinsey & Company’s Berlin Office and a member of McKinsey’s Business Technology Office. Since joining McKinsey in July 2002 as a senior hire, he has been focusing on IT architecture and IT strategy. Prior to McKinsey he worked for six and a half years in the IT department of Deutsche Bank in different management positions. His responsibilities included the management of the IT Project Office for DB Americas in New York, the management of the corporate center database administration group in New York and the management of the strategic business plan for the IT department of the corporate center division in Frankfurt. Helge holds a university diploma in physics from the Freie Universität Berlin and an MBA from Columbia University, New York, USA.

    Articles by Helge Buckow
Jacques Bughin
  • Dr. Jacques Bughin is Director at the Brussels office of McKinsey & Company. Since joining in 1992, he has worked for various offices, mostly on projects related to media, sports, telecom and  internet technology.

    He co-leads the media & entertainment practice and leads the work related to internet technology as a special initiative for McKinsey. Dr Bughin has co-authored many McKinsey Quarterly articles and is a frequent speaker at worldwide conferences on media issues, telecom, sport issues or internet issues. He holds master degrees in economics from the University of Namur (Belgium) and University of Pennsylvania (US) with summa cum laude. He also holds doctoral degrees in economics and lectured at various universities, including Toronto, London and Brussels.

    He co-authored the book “Managing Media Companies: Harnessing creativity” (with A. Aris), Wiley, 2005. He is also a fellow of the ECORE, a think-thank on economic policy in Belgium; and a fellow of the Applied Economics of the KUL University, and co-leads the Advisory Board on media and sport management at INSEAD.

    Articles by Jacques Bughin
Angela Hung Byers
  • Angela Hung Byers is a Fellow with the McKinsey Technology Initiative in its Seattle office.  She is currently conducting research on the impact of information technologies on business and the economy. At McKinsey, she has served a range of clients, with a focus in high tech and telecom companies, on strategy and marketing topics. Angela holds a B.S. in Industrial Engineering & Operations Research from the University of California at Berkeley and a M.S. and Ph.D. in Management Science & Engineering from Stanford University.

    Articles by Angela Hung Byers
Michael Chui
  • Michael Chui
  • Michael Chui is a Senior Fellow in the McKinsey Global Institute. He is based in San Francisco, where he directs research on the impact of information technologies on business and the economy. He has served clients in the High Tech, Media and Telecom industries on strategy, innovation and product development, IT, sales & marketing, M&A and organization.

    Prior to joining McKinsey, Michael served as the first Chief Information Officer of the City of Bloomington, Indiana.  Before that, Michael was founder and executive director of HoosierNet, Inc, a nonprofit cooperative Internet service provider that provided dial-up and broadband access to the Internet to consumers, nonprofits, governments and businesses. Michael holds a B.S. in Symbolic Systems from Stanford University and earned a Ph.D. in Computer Science and Cognitive Science, and a M.S. in Computer Science, from Indiana University. 

    Articles by Michael Chui
Matthias Daub
  • Matthias Daub is an Associate Principal with McKinsey & Company's Business Technology Office in Berlin and a member of McKinsey's Outsourcing & Offshoring Practice. In McKinsey, Matthias has helped logistics, banking, and insurance clients find the best location for service centers, develop and redesign outsourcing agreements and create sourcing strategies. He interrupted his career at McKinsey & Company to do research on offshoring - work that resulted in his doctorate in international business from the ESCP-EAP in Berlin. Before working for McKinsey, he ran a boutique IT consultancy and earned a Dipl.Kfm. in international business from the European Business School in Oestrich-Winkel.

    Articles by Matthias Daub
Leorizio D’Aversa
  • Leorizio D’Aversa
  • Leorizio D’Aversa is a Partner in McKinsey & Company’s Rome Office. He is a member of the Business Technology Office and of the Banking, Insurance and Asset Management Practices.  Leorizio serves leading banks and insurers in Europe, with a special focus on strategy, operations and IT. In the last years, Leorizio has managed several large transformational programs, including post merger integrations, operating model transformations, cross-border optimizations and company-wide lean transformation programs.  Leorizio graduated in computer science from Milan University, in Political Science from Trieste University and in Maritime and Naval Science from Pisa University.

     

    Articles by Leorizio D'Aversa
Jeff Hughes
  • Jeff Hughes
  • Jeff Hughes is a Principal with McKinsey & Company’s Business Technology Office in Chicago, Illinois.  He joined McKinsey in March of 2008. Before joining McKinsey, Jeff was a partner in Diamond Management and Technology Consultants’ insurance practice.  He also led that company’s Infrastructure Management practice.Jeff obtained a Bachelor’s degree from the University of Michigan, a Master’s degree from the University of California, and his Ph.D. in nuclear reactor physics from the Massachusetts Institute of Technology.

    Articles by Jeff Hughes
Narayan Iyengar
  • Narayan Iyengar is an Engagement Manager with McKinsey & Company’s Business Technology Office in New York. Since joining the Firm in 2005, he has served a wide range of clients on topics related to IT and business process outsourcing and offshoring and IT/business interface. He is an active member of McKinsey’s global Outsourcing & Offshoring practice and currently serves several financial services clients. Narayan has an M.B.A from Columbia Business School, New York, where he was on the Dean’s list.

    Articles by Narayan Iyengar
James Kaplan
  • James Kaplan
  • James Kaplan is a partner in McKinsey & Company’s Business Technology Office in New York. He is a core practitioner in the financial services and health care practices and the leader of McKinsey’s IT infrastructure service line. Prior to joining McKinsey, James was in the Telecom & Media practice of Deloitte Consulting in New York and Chief Technologist for Show & Tell, Inc. in Newton, MA. James received an A.B. in History from Brown University and an MBA in Finance from the Wharton School of the University of Pennsylvania, where he conducted research on “Integration, Competition and Industry Structure in Broadband Communications.”

    Articles by James Kaplan
Tor Mesoy
  • Tor Mesoy is a partner in McKinsey's Business Technology Office in Oslo, Norway. He has deep experience in leading large-scale IT-enabled enterprise transformation. His recent client experience includes operating model blueprint development and post-merger optimization for large financial services organizations. Tor also serves clients in the public sector, where he recently led a number of diagnostics that highlight the potential to deliver greater value from IT in healthcare, police and the eduction sectors. Prior to joining McKinsey, Tor was a partner at Accenture. Tor received a Master's degree in Mathematics from the University of Minnesota and has attended the Advanced Business Management Program at Kellogg Graduate School of Business at Northwestern University.

    Articles by Tor Mesoy
Andy Miller
  • Andy Miller
  • Andy Miller is an Associate Principal in McKinsey & Company’s Silicon Valley (Palo Alto, Calif.) office. Andy is a core member of the Business Technology Office (BTO) and the High Tech / Telecom practices. He is also involved with the McKinsey Technology Initiative (MTI) which conducts research on how technology is fundamentally changing business and the economy. Andy’s work focuses on developing innovative uses of technology for new products / operations, as well as helping create effective technology development functions inside of enterprises. Andy holds a Master of Science and a Bachelor of Science in Computer Science from Stanford University.

    Articles by Andy Miller
Kenitiro Muto
  • Kenitiro Muto
  • Keni Muto is an Associate Principal at McKinsey & Company and based in Singapore. He is a member of McKinsey's Business Technology Office. Keni works in various industries such as Petroleum, Automotive and Insurance in the topics of IT strategy and IT architecture, as well as with High-tech companies in the topics of corporate strategy, marketing, and operations. Keni worked in the US and Japan and has recently moved to Singapore.

    Keni received his MBA from Yale University in the US, and his Electronics Engineering Degree from Instituto Technologico de Aeronautica in Brazil. He is fluent in Japanese, Portuguese and English.

    Articles by Kenitiro Muto
Karsten Nohl
  • Karsten Nohl
  • Karsten Nohl joined McKinsey as an associate in Berlin's Business Technology Office in December 2008. He studied Electrical Engineering and Computer Science in Heidelberg, Bombay, and Virginia. Karsten researched IT security and advised companies and public services on how to make their computer infrastructures hacker-proof.  Karsten holds a German diploma and a Ph.D. in Computer Engineering from the University of Virginia. He received several research grants and awards and is an alumni member of the German Studienstiftung and Adenauerstiftung.

    Articles by Karsten Nohl
Gordon Orr
  • Gordon Orr
  • Gordon Orr is a Director in McKinsey & Company’s Shanghai office. He opened McKinsey’s office in Beijing and led McKinsey’s Greater China practice for many years. In addition to serving as Chairman of the Greater China practice, he has lead McKinsey’s Strategy practice and currently leads the Business Technology Offcie in Asia. Gordon has been based in China since 1993 and has been with McKinsey since 1986.

    Gordon works with leading Asian companies on large transformational programs combing strategy, operations and technology. Currently he leads McKinsey’s research into Asian Enterprises Globalizing and is on the board of McKinsey Technology Institute, our think tank on long term technology trends.
    Gordon is chief editor of the Chinese edition of the McKinsey Quarterly and of McKinsey on Technology.

    Prior to joining McKinsey, Gordon worked with GKN, the UK based automotive component manufacturer. Gordon graduated in electrical engineering from Oxford University and as a Baker Scholar from Harvard Business School.

    Articles by Gordon Orr
Stéphane Rey
  • Stephane Rey
  • Stéphane Rey is Partner at McKinsey & Company’s Business Technology Office and is based in Geneva. Stéphane serves mainly telecom operators across Europe, with an emphasis on technology-related topics. Stéphane is the co-leader of our IT architecture practice as well as our IT in Telecom benchmark.

    Before joining McKinsey, Stéphane was a research assistant at the University of Lausanne. His fields of interest included information technology management, as well as business games as a practice-based educational approach. Stéphane gained a B.A. in Economics and an M.Sc. in Business Information Technology from the University of Lausanne Business School, Switzerland. During his B.A. studies, Stéphane spent one year at the University of Michigan Business School, USA.

    Articles by Stephane Rey
Matthias Roggendorf
  • Matthias Roggendorf
  • Matthias Roggendorf, PhD, is an Associate Principal in McKinsey & Company's Berlin office. He has extensive experience in the telecommunications, logistics and banking industry with the focus on large IT implementation projects, IT architecture and IT strategy. He is a member of the Business Technology Office in McKinsey and part of the Telecom Operations & Technology group.

    He earned his Industrial Engineering degree (Dipl. Wi. -Ing.) from the Technical University of Berlin in 2002 with a focus on telecommunication networks. He earned a doctoral degree in Information Systems from the University of Auckland, New Zealand.

Florian Schaudel
  • Florian Schaudel
  • Dr. Florian Schaudel is a Principal in McKinsey's Frankfurt office. He is a member of the Business Technology Office and a member of the European healthcare practice and co-leads the firm's European healthcare IT initiative. He has a degree in mathematics from the University of Freiburg and a PhD in engineering from the University of Karlsruhe.

    Articles by Florian Schaudel
Johnson Sikes
  • Johnson Sikes
  • Johnson Sikes is a Knowledge Expert in McKinsey & Company’s New York office, and a member of the Business Technology Office. His work focuses on helping senior managers develop effective business-focused technology strategies. At McKinsey he has served a wide range of clients, with a focus in technology, media and telecom companies, as well as financial services and public sector clients. Johnson holds a B.S. in Economics from the University of Pennsylvania and an M.B.A. from the Wharton School of Business.

    Articles by Johnson Sikes
Kara Sprague
  • Kara Sprague
  • Kara Sprague is an Engagement Manager in McKinsey's San Francisco office. She serves leading technology companies across a range of business issues including strategy, marketing and sales, organization and operations. Kara's industry experience spans from online services to packaged software to enterprise storage to computer components. She is a member of McKinsey's Business Technology Office, High Tech Practice, and Telecom Practice and a contributor to the McKinsey Technology Initiative, a research effort focused on the intersection of technology, business and the global economy. She is a co-author of "8 Technology Trends to Watch", the McKinsey Quarterly's top-rated publication of 2008.

    Articles by Kara Sprague
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